If you know anything about Best Buy, you know their loyalty program is just the most successful one in all of retail. Their customers like to return products and have the chance to get them at a much discounted price. In all of Best Buy stores, they have over 3,000 employees working together to keep everything going smoothly. We have found that once you start playing for the rewards, you don’t have to play for the next reward, you can play for the rewards after that.
While at Best Buy, we have watched our customers come back to give feedback on certain product issues, share ideas and provide suggestions. These customer reviews are written by best buy employees! When the customer is very engaged, they write “100+ Reviews” for the product. They love nothing more than to use this tool to share their opinions, they have proven to be very effective in doing this.
